Technical Contract Manager

7 days ago

Cambridgeshire and Peterborough, United Kingdom OCS Full time

About OCS

OCS is a leading facilities management company providing a range of services including cleaning, catering, security, technical services, energy management, and compliance. We operate across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors.

Job Overview

We are currently recruiting for a Technical Contract Manager to join our team based remotely. The successful candidate will be responsible for ensuring that all PPM works are delivered to the contract specifications/SLAs and providing technical and operational support to direct reports.

Key Responsibilities:

  • Ensure that all PPM works are delivered to the contract specifications/SLAs.
  • Provide technical guidance on maintenance, repairs, and projects for all operations.
  • Lead on commercials and billing with an understanding of the contract scope.
  • Collaborate with the Account Director to enhance technical expertise and share personal insights into the engineering and site-specific knowledge of the client's property portfolio.
  • Work in Progress Management (WIP): Assist commercial administration in determining job classifications and support the helpdesk in following up on supplier invoices to ensure timely billing.
  • Maintain the accuracy of the 52-week planner for on-site assets.
  • Ensure that all asset information for the property is kept current in the CAFM and that effective change management protocols are in place.

About You:

  • Applicants must have the right to work in the UK.
  • Proven experience with Technical Facilities management (qualified engineering preferred).
  • Demonstrated Leadership skills - Proven record of developing and coaching high-performance teams including helpdesk functions.
  • Exceptional client relationship management skills.
  • Achieve set, standards and operate to performance criteria, for example, health and safety, hygiene.
  • Proven financial acumen essential with commercial experience and business acumen.
  • Proven track record of initiating and leading demanding business transformation programmes.
  • Proficient Computer skills (all aspects of Microsoft Office).

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