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Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title: Senior Director of Sales, Commercial RiskThe Baldwin Group is a leading insurance brokerage firm that delivers expertly crafted commercial insurance and risk management solutions to clients across the U.S. and abroad. Our team is passionate about helping businesses navigate complex risks and achieve their goals.Job Summary:We are seeking a highly...
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Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title: Senior Director of Sales, Commercial RiskThe Baldwin Group is a leading insurance brokerage firm that delivers expertly crafted commercial insurance and risk management solutions to clients across the U.S. and abroad. Our team is passionate about helping businesses navigate complex risks and achieve their goals.Job Summary:We are seeking a highly...
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Norwich, Norfolk, United Kingdom Baldwin Risk Partners Full timeJob Title: Client Experience Leader, Commercial RiskThe Baldwin Group is a leading insurance brokerage firm that delivers expertly crafted commercial insurance and risk management solutions to clients across the U.S. and abroad. Our team of professionals is dedicated to providing world-class service and tailored approaches to meet the unique needs of each...
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Senior Director of Sales and Commercial Risk Expert
2 months ago
The Baldwin Group is a leading insurance brokerage firm that delivers expertly crafted commercial insurance and risk management solutions to clients across the United States and abroad.
As a Senior Director of Sales, Commercial Risk, you will lead the sales strategy within the group, driving continuous improvement by monitoring protocol effectiveness and navigating change. You will provide guidance and mentorship to colleagues, helping them reach their sales goals.
You will contribute to the development of a sales training platform that aligns with the company's goals and vision. You will establish service strategies and protocols, ensuring their execution through workflows, processes, and best practices.
Key Responsibilities:- Provide direction, support, and champion improvement initiatives to advance the quality of client or customer service.
- Analyze industry trends to identify new growth opportunities and keep the company updated.
- Build and maintain a high-performance team culture through recruitment, development, and retention of motivated and successful team members.
- Foster loyalty and commitment among team members to keep them productive, competent, and motivated.
- Lead the development and implementation of training programs to drive continuous improvement, colleague development, and accountability.
- Set and evaluate performance metrics and report on team performance.
- Participate in sales meetings, review sales activities, and establish sales reporting, tools, and programs to guide further development.
- Maintain a working knowledge of industry products, procedures, and underwriting criteria to effectively communicate to team members.
- Develop and execute strategies to enhance the client experience, increase retention, and improve operational efficiency.
- Lead and manage team colleagues, perform annual performance reviews, and make decisions on colleague onboarding and termination.
- Exceptional written, verbal, and interpersonal communication skills.
- Ability to measure, analyze, and drive key performance indicators.
- Basic knowledge of Microsoft Office products and mobile device platforms and intermediate Excel skills.
- 7+ years of related experience in sales leadership.
- 5+ years of experience in insurance experience.
- Experience with Agency Management Systems and/or other CRM-related software.
