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Retail Store Manager

2 months ago


Carlisle, Cumbria, United Kingdom Vodafone Full time

About Vodafone

Vodafone is a leading telecommunications company that is working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

Our Mission

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

Our Culture

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Our Values

We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

What We Offer

Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.

Job Summary

As a Retail Store Manager, you will be responsible for leading and supporting established teams, and providing exceptional customer service. You will be an exceptional leader of people and have great coaching skills. Ideally, you will have a sales background with a track record in meeting and exceeding KPIs.

Key Responsibilities

• Lead and support established teams to achieve sales targets and provide exceptional customer service

• Develop and implement sales strategies to drive business growth and meet KPIs

• Provide coaching and training to team members to improve their sales skills and customer service

• Analyze sales data and customer feedback to identify areas for improvement and develop strategies to address them

Requirements

• Strong operational experience combined with energy and engagement with your teams and customers

• Ability to drive sales through your people and take a holistic view to the business

• Excellent leadership and coaching skills

• Strong analytical and problem-solving skills

What's in it for you?

This role offers a competitive salary basis experience, along with an unlimited bonus/commission structure. You will get to work with a fun, diverse and driven team who love what they do and will inspire you to be your very best

Regulations

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.