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Housing Operations Manager
2 months ago
We are seeking a highly skilled and experienced Property Management Professional to join our team as a Lettings Manager at Allen & Harris. As a key member of our operations team, you will be responsible for driving excellence in our lettings services, ensuring exceptional customer experiences for landlords and tenants, and leading the growth and development of your team members.
Key Responsibilities- Oversee day-to-day operations of our lettings department, ensuring seamless service delivery and high levels of customer satisfaction.
- Lead and manage a team of property professionals, providing guidance, support, and development opportunities to ensure their success.
- Develop and implement strategies to drive business growth, improve efficiency, and enhance customer engagement.
- Collaborate with other departments to ensure alignment and effective communication, promoting a positive and productive work environment.
- Proven track record in property management or a related field, with a strong understanding of lettings operations and customer service principles.
- Excellent leadership and communication skills, with the ability to motivate and inspire team members.
- Strong business acumen, with a focus on driving growth, improving efficiency, and enhancing customer experiences.
- Valid UK driving license and ability to travel as required.
Allen & Harris is a leading estate agency with a rich history and a commitment to excellence. As part of the Connells Group, we offer a range of services, including residential sales and lettings, new homes, mortgage services, surveying, and conveyancing. We are an equal opportunities employer and welcome applications from suitably qualified and eligible candidates.
