Housing Manager
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Housing Officer to join our team at Renfrewshire Council. As a key member of our housing management team, you will be responsible for delivering a high-quality estate management service to our tenants, ensuring effective customer liaison and promotion of tenant participation.
Main Responsibilities
- Ensure all housing management functions are carried out in accordance with Council policy and procedures.
- Implement effective rent arrears recovery and early intervention activities in accordance with policies and procedures.
- Conduct regular visits to tenants in their homes and conduct interviews with tenants at the office.
- Highlight and resolve local problems with other service providers and take appropriate action in conjunction with the Local Housing Services Co-ordinator.
- Develop and maintain effective relationships with tenants, colleagues, and other stakeholders.
Requirements
- Proven experience in housing management, estate management, and debt recovery.
- Excellent communication and interpersonal skills, with the ability to work with diverse groups of people.
- Knowledge of Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Desirable: National certificate level qualification in Housing, Business Studies, or equivalent, and a full current driving licence.
What We Offer
As a Housing Officer with Renfrewshire Council, you will have the opportunity to work in a dynamic and supportive team, contributing to the delivery of high-quality housing services to our tenants. We offer a competitive salary and benefits package, as well as opportunities for professional development and career progression.
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