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Automotive Parts Specialist

2 months ago


Norwich, Norfolk, United Kingdom Omega Resource Group Full time
Job Title: Vehicle Parts Advisor

Location: Norwich

Pay Range/details: £27,000 - £32,000

Contract Type: Permanent

We are working with a fast-growing automotive dealership that ensures customers are provided with a wide selection of new and used cars from popular brands. They are looking for a Parts Advisor with knowledge of basic vehicle design, functions, and part locations, who can assist customers with their parts enquiries in person, online, and over the phone.

Key Responsibilities
  • Advise customers on all their parts needs face to face, online and via telephone
  • Manage the order and return of parts stock with timeliness and accuracy
  • Achieve targets for customer satisfaction and sales volumes
  • Ensure your workshop colleagues receive the right parts at the right time
Qualifications & Requirements
  • Understand basic vehicle design, function, and location of parts
  • Like to be busy, working in a structured and organised way
  • Pay real attention to detail
  • Like to exceed customers' expectations
What we can offer
  • £150 per year Personal Development Budget
  • In-house life coach to help you set and achieve your personal goals in life
  • Employee referral scheme
  • Free life insurance
  • Employee discounts
  • Long service awards