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Automotive Parts Specialist
2 months ago
Location: Norwich
Pay Range/details: £27,000 - £32,000
Contract Type: Permanent
We are working with a fast-growing automotive dealership that ensures customers are provided with a wide selection of new and used cars from popular brands. They are looking for a Parts Advisor with knowledge of basic vehicle design, functions, and part locations, who can assist customers with their parts enquiries in person, online, and over the phone.
Key Responsibilities- Advise customers on all their parts needs face to face, online and via telephone
- Manage the order and return of parts stock with timeliness and accuracy
- Achieve targets for customer satisfaction and sales volumes
- Ensure your workshop colleagues receive the right parts at the right time
- Understand basic vehicle design, function, and location of parts
- Like to be busy, working in a structured and organised way
- Pay real attention to detail
- Like to exceed customers' expectations
- £150 per year Personal Development Budget
- In-house life coach to help you set and achieve your personal goals in life
- Employee referral scheme
- Free life insurance
- Employee discounts
- Long service awards