Senior Sales Specialist

5 days ago


Norwich, Norfolk, United Kingdom Group 1 Automotive Full time
Job Title: Sales Executive

About the Role:
As a Sales Executive at Group 1 Automotive, you will be responsible for delivering exceptional customer experiences while working with world-class brands. Your primary goal will be to create memorable interactions with our customers, ensuring they feel valued and supported throughout the buying process.

Key Responsibilities:
  • Interact with customers in the showroom, understanding their needs and preferences.
  • Propose suitable products based on customer requirements.
  • Take customers on a journey from initial welcome through to negotiation and handover of their purchased vehicle.
  • Recommend add-on products that meet customer needs.
  • Ensure effective use of customer enquiry management systems.
  • Adhere to Inchcape sales processes and regulations.

Requirements:
  • Provide exceptional customer service with energy and enthusiasm.
  • Be an effective multitasker with a methodical and efficient approach.
  • Have a genuine desire to help people and the team.
  • Pay attention to detail.
  • Possess excellent listening and communication skills.
  • Hold a full EU driving licence.

About Us:
Group 1 Automotive is on an exciting growth journey, with over 113 dealerships in the UK representing 21 brands. We're committed to providing fantastic career opportunities, comprehensive training, competitive pay, and benefits. Our goal is to provide exceptional customer services, making us the largest partner in the UK for Mercedes-Benz, Volkswagen, and Audi, and second largest for BMW & MINI.

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