Service Delivery Manager

1 month ago


Reading, Reading, United Kingdom Neos Recruitment Limited Full time

We are seeking a highly skilled Service Manager to lead our service office in Reading. As a key member of our team, you will be responsible for managing service turnover, maintenance portfolio, service engineers, and support staff.

Key Responsibilities:

Team Management:

  • Oversee daily operations of service engineers and support staff to ensure efficient delivery of services.
  • Develop and implement strategies to improve service quality, productivity, and customer satisfaction.

Service Delivery:

  • Manage service turnover, including scheduling, resource allocation, and performance monitoring.
  • Develop and maintain relationships with customers to ensure their needs are met and exceeded.

Maintenance Portfolio:

  • Oversee the maintenance portfolio, including planning, execution, and monitoring of maintenance activities.
  • Ensure compliance with regulatory requirements and industry standards.

Leadership and Development:

  • Lead and develop a high-performing team of service engineers and support staff.
  • Provide coaching, mentoring, and training to ensure team members have the skills and knowledge required to excel in their roles.


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    About the role:We are seeking a highly skilled and experienced leader to join our Senior Leadership Team as the Director of Service Delivery. In this crucial leadership role, you will be responsible for the effective management, performance, and delivery of our Service.The successful candidate will be an active member of the Senior Leadership Team,...


  • Reading, Reading, United Kingdom AllPoints Fibre Full time

    Service Delivery ManagerWe are seeking an experienced Service Delivery Manager to join our commercial team at AllPoints Fibre. As a key member of our team, you will be responsible for managing service partnerships with our valued customers and suppliers.Key Responsibilities:Develop and maintain strong relationships with customers and suppliersManage service...


  • Reading, Reading, United Kingdom AllPoints Fibre Full time

    Service Delivery ManagerWe are seeking an experienced Service Delivery Manager to join our commercial team at AllPoints Fibre. As a key member of our team, you will be responsible for managing service partnerships with our valued customers and suppliers.Key Responsibilities:Develop and maintain strong relationships with customers and suppliersManage service...


  • Reading, Reading, United Kingdom Neos Recruitment Limited Full time

    We are seeking a highly skilled Service Manager to lead our service office in Reading.As a key member of our team, you will be responsible for managing service turnover, maintenance portfolio, service engineers, and support staff.Key Responsibilities:Team Management:Oversee daily operations of service engineers and support staff to ensure efficient delivery...


  • Reading, Reading, United Kingdom Neos Recruitment Limited Full time

    We are seeking a highly skilled Service Manager to lead our service office in Reading.As a key member of our team, you will be responsible for managing service turnover, maintenance portfolio, service engineers, and support staff.Key Responsibilities:Team Management:Oversee daily operations of service engineers and support staff to ensure efficient delivery...


  • Reading, Reading, United Kingdom AllPoints Fibre Full time

    Service Delivery Manager at AllPoints FibreWe are seeking an experienced Service Delivery Manager to join our commercial team at AllPoints Fibre. As a key member of our team, you will be responsible for managing service partnerships with our valued customers and suppliers.Our ideal candidate will have a strong customer focus and be able to bring their...


  • Reading, Reading, United Kingdom AllPoints Fibre Full time

    Service Delivery Manager at AllPoints FibreWe are seeking an experienced Service Delivery Manager to join our commercial team at AllPoints Fibre. As a key member of our team, you will be responsible for managing service partnerships with our valued customers and suppliers.Our ideal candidate will have a strong customer focus and be able to bring their...


  • Reading, Reading, United Kingdom Neos Recruitment Limited Full time

    We are seeking a highly skilled Service Manager to lead our service office in Reading.As a Service Manager, you will be responsible for managing service turnover, maintenance portfolio, service engineers, and support staff.Key Responsibilities:Team Management:Oversee daily operations of service engineers and support staff to ensure efficient delivery of...


  • Reading, Reading, United Kingdom Neos Recruitment Limited Full time

    We are seeking a highly skilled Service Manager to lead our service office in Reading.As a Service Manager, you will be responsible for managing service turnover, maintenance portfolio, service engineers, and support staff.Key Responsibilities:Team Management:Oversee daily operations of service engineers and support staff to ensure efficient delivery of...


  • Reading, Reading, United Kingdom Project People Full time

    Job Title: Service Delivery ManagerProject People is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our commercial operations team, you will be responsible for ensuring the successful delivery of services procured via a multi-disciplinary outsourced contract with one of our longest-standing and most embedded...


  • Reading, Reading, United Kingdom Project People Full time

    Job Title: Service Delivery ManagerProject People is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our commercial operations team, you will be responsible for ensuring the successful delivery of services procured via a multi-disciplinary outsourced contract with one of our longest-standing and most embedded...


  • Reading, Reading, United Kingdom Royal Berkshire Fire and Rescue Service Full time

    Job DescriptionAbout the role:This leadership position plays a crucial role in the effective management and delivery of our Service, with the Senior Leadership Team contributing to the delivery of the Strategic Commitments of the Fire Authority.As a key member of the Senior Leadership Team, you will be responsible for the performance and delivery of our...


  • Reading, Reading, United Kingdom Thales Full time

    At Thales, we architect identity management and data protection solutions for digital security. Our technologies and services help organizations verify identities, grant access, analyze information, and encrypt data to make the connected world more secure.Job OpportunityWe are seeking a Service Delivery Manager to oversee the end-to-end service delivery, SLA...


  • Reading, Reading, United Kingdom AllPoints Fibre Full time

    Service Delivery Manager at AllPoints FibreWe are seeking an experienced Service Delivery Manager to join our commercial team. The successful candidate will be responsible for managing service partnerships with our valued customers and suppliers.Key Responsibilities:Manage service partnerships with customers and suppliersDeliver a national wholesale fibre...


  • Reading, Reading, United Kingdom AllPoints Fibre Full time

    Service Delivery Manager at AllPoints FibreWe are seeking an experienced Service Delivery Manager to join our commercial team. The successful candidate will be responsible for managing service partnerships with our valued customers and suppliers.Key Responsibilities:Manage service partnerships with customers and suppliersDeliver a national wholesale fibre...


  • Reading, Reading, United Kingdom Project People Full time

    Job DescriptionProject People is seeking a highly skilled Service Delivery Manager to join our team. This role will be responsible for ensuring maximum business benefits are realised from the services procured via a multi-disciplinary outsourced contract with one of our longest standing and most embedded suppliers.The Service Delivery Manager will attend all...


  • Reading, Reading, United Kingdom Ultima Full time

    Service Delivery ManagerAt Ultima, we're seeking a highly skilled Service Delivery Manager to join our team. As a key member of our Managed Services team, you'll be responsible for ensuring outstanding service delivery to our customers.Key Responsibilities:Proactively assess customer satisfaction levels and identify areas for improvement.Drive the production...


  • Reading, Reading, United Kingdom Ultima Full time

    Service Delivery ManagerAt Ultima, we're seeking a highly skilled Service Delivery Manager to join our team. As a key member of our Managed Services team, you'll be responsible for ensuring outstanding service delivery to our customers.Key Responsibilities:Proactively assess customer satisfaction levels and identify areas for improvement.Drive the production...


  • Reading, Reading, United Kingdom Ultima Full time

    Job DescriptionAs a Service Delivery Manager at Ultima, you will play a critical role in ensuring outstanding service delivery to our Managed Services customers.Key Responsibilities:Proactively assess customer satisfaction levels and identify areas for improvement.Drive the production of relevant SLA and trending data for meaningful service...


  • Reading, Reading, United Kingdom Ultima Full time

    Job DescriptionAs a Service Delivery Manager at Ultima, you will play a critical role in ensuring outstanding service delivery to our Managed Services customers.Key Responsibilities:Proactively assess customer satisfaction levels and identify areas for improvement.Drive the production of relevant SLA and trending data for meaningful service...