Showroom and Account Executive

2 weeks ago

London Area, United Kingdom Sanderson Design Group plc. Full time
Job Title: Showroom & Account Executive

We are seeking a highly motivated and experienced Showroom & Account Executive to join our team at Sanderson Design Group plc. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with our customers.

Key Responsibilities:
  • Showroom Responsibilities:
  • Maintain a high level of presentation and visual merchandising in our showrooms
  • Ensure all brands are fully represented and promoted to an excellent standard
  • Provide first-class knowledge and presentation of our brands to customers
  • Advise customers on their requirements, utilizing collection books, brochures, and other marketing materials
  • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients
  • Follow up on all design appointments with visual assets, quantities, costs, and lead times
  • Proactively source products for customers as required and operate an efficient sampling service
  • Acknowledge and assist existing customers while gathering new leads
  • Provide support and liaise professionally with office-based colleagues and Brand Development Managers
  • Use CRM and WG360 where appropriate
  • Assist in the planning and execution of showroom events
  • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections, and any possible opportunities for the showroom
  • Complete individual tasks and set objectives in a timely manner
  • Account Executive Responsibilities:
  • Implement the SDG Brands accounts sales strategy with a selection of existing customers to maximise sales and profitability
  • Provide sampling and patterning to existing customer base for all new launches and when required
  • Work closely with the Business Development Managers to maximise sales with their customers
  • Deliver exceptional service on a portfolio of customer accounts
  • Operate as the lead point of contact for any matters specific to the customers, a primary desk contact
  • Engage in project management duties
  • Deliver product presentations virtually to customers
  • Deliver sales strategies to customers via phone, virtually, or in person
  • Work to KPIs and key targets
  • Attend meetings with customers onsite
  • Negotiate sales and agreements to maximise profit
  • Clearly communicate the progress of initiatives to management
  • Forecast and track key account metrics, e.g., quarterly sales results and annual forecasts
  • Feedback all suggestions for improvement and market research to management
  • Work under pressure and be able to prioritise, along with working efficiently and accurately
Requirements:
  • Educated to GCSE A-C level as a minimum and/or equivalent
  • Ideally BSc/BA in Business Administration, Finance, or relevant field and/or equivalent
  • Formal sales training would be a strong advantage but not essential
  • A passion for our brands & products and knowledge of Interior Design (essential)
  • Excellent interpersonal communication and presentation skills (essential)
  • Excellent written communication skills, sound administration ability
  • Strong verbal communication skills with confidence in dealing with clients at all levels
  • Highly self-motivated individual, self-driven, results orientated with a positive outlook
  • Able to prioritise and work under pressure; efficiently and accurately
  • Good negotiation skills
  • Demonstrable ability to present, influence, and communicate effectively at all levels of the business
  • Self-driven, results orientated with a positive outlook
  • Strong analytical and numerical skills
  • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel, and PowerPoint

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced sales professional looking for a new challenge, please submit your application.

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