Quality Improvement Manager

4 weeks ago


Warrington, Warrington, United Kingdom Liverpool Heart and Chest Hospital Full time
Job Title: Quality Improvement Manager

This is an exciting opportunity to join our team at Liverpool Heart and Chest Hospital as a Quality Improvement Manager. As a key member of our Patient Safety and Care Improvement Team, you will play a vital role in enhancing the performance and efficiency of our organization.

Main Responsibilities:
  • Support the delivery of national patient safety improvement programs, building capacity and capability in quality improvement methodology and coaching skills.
  • Develop and implement quality improvement programs to support the delivery of national patient safety programs.
  • Provide coaching support for projects and patient safety initiatives across the organization and externally.
  • Coordinate, support, and train in the use of complex quality improvement tools and techniques.
  • Collaborate and engage with colleagues, stakeholders, and patients using a structured method to design, test, and implement change.
  • Apply real-time measurement for improvement in safety, effectiveness, and the experience of care.
About Us:

Liverpool Heart and Chest Hospital is the largest single-site specialist heart and chest hospital in the UK. We have a clear vision to be the best cardiothoracic integrated healthcare organization. We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine, and more. Our reputation for strong performance is essential in delivering the best care for our patients and high-quality clinical services.

Requirements:
  • Working towards or educated to Master's degree or equivalent level of experience.
  • Evidence of continuous personal professional development.
  • Demonstrable experience of quality improvement methodology and its use in healthcare settings.
  • Demonstrable experience in coaching for quality improvement.
Desirable Qualifications and Experience:
  • Change Agent, QSIR, Advanced Improvement Practitioner (AIP), Silver QI, Q member.
  • MSP or Project management qualification or equivalent.
  • Clinical or NHS professional.
  • Understanding of clinical governance and information governance.
  • Coaching Qualification.
Work-Related Circumstances:
  • Ability to comply with the travel requirements of the post and undertake work-related journeys within the NWC area (regularly), nationally (occasionally), and internationally.
  • Must be able to work outside traditional office hours on occasions and work flexibly.
Values and Behaviours:
  • Demonstrable commitment to promoting high standards to consistently improve patient outcomes.
  • Consistently puts patients and public at the heart of decision-making.
  • Works across boundaries, looks for collective success, listens, involves, respects, and learns from the contribution of others.
  • Uses evidence to make improvements, seeks out innovation.
  • Values diversity and difference, operates with integrity and openness.
  • Actively develops themselves and others.
  • Self-awareness in terms of emotional intelligence, biases, and personal triggers with cultural sensitivity and awareness.
  • Demonstrable commitment to partnership working with a range of external organizations.


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