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Weekend Sales Representative

2 months ago

Bracknell, Bracknell Forest, United Kingdom eRecruitSmart Full time
About the Role

We are seeking a highly motivated and customer-focused Weekend Showroom Sales Executive to join our team at eRecruitSmart. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and driving sales growth in our award-winning independent home interior brand.

Key Responsibilities:
  • Provide exceptional customer service, greeting and welcoming customers as they enter the showroom and establishing rapport to understand their needs.
  • Develop and maintain in-depth knowledge of our furniture collections, including materials, finishes, dimensions, and design options.
  • Stay up-to-date with new product launches and trends to provide expert advice to customers.
  • Follow up on existing leads generated through website enquiries and non-complete orders to nurture relationships and convert sales.
  • Respond to incoming online chat and social media messages in a timely and professional manner.
  • Listen to customer requirements and recommend solutions to meet their needs, challenging any objections to secure sales.
  • Handle customer inquiries, provide accurate product information, and resolve any issues with professionalism and care, following up with customers to ensure satisfaction post-purchase.
  • Add new customer leads to the sales pipeline, ensuring accurate and timely entry of information, and proactively follow up with leads to convert sales.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong product knowledge and ability to stay up-to-date with new product launches and trends.
  • Proficiency in using sales software and technology to manage leads and customer interactions.