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Sales Designer
2 months ago
About Schmidt
Schmidt is a leading European kitchen and interior solutions brand, renowned for its high-quality products and exceptional customer experience. As a family-owned and operated business, we prioritize our people, customers, and dealers, ensuring a collaborative and supportive environment.
Job Summary
We are seeking an experienced Sales Designer to join our team. As a Sales Designer, you will work closely with customers to bring their design visions to life, utilizing our ultra-customizable product portfolio. Your primary responsibility will be to own each project from start to finish, ensuring seamless customer satisfaction.
Key Responsibilities
- Discuss customers' ideas and dreams, understanding their design preferences and requirements.
- Deliver project presentations, showcasing our products and services.
- Take measurements at customers' homes, ensuring accurate project planning.
- Guide customers in selecting the right products, providing expert advice and recommendations.
- Create designs using CAD software, bringing customers' visions to life.
- Utilize virtual reality glasses to bring designs to life, enhancing the customer experience.
- Prepare project quotations, processing sales documents with precision.
- Liaise with the project team, serving as the primary customer contact point.
- Conduct approval inspections after installation, ensuring customer satisfaction.
Requirements
- Proven sales skills, with a focus on customer satisfaction and retention.
- Heaps of creativity, with a passion for design and customer experience.
- Relentless customer focus, with a commitment to delivering exceptional results.
- Previous customer-facing sales experience, with a track record of success.
- Self-motivation, with the ability to seize the initiative and drive results.
- Great working under pressure, with a focus on achieving sales targets.
- Ambition to learn, grow, and excel, with a passion for continuous improvement.
- Excellent listening skills, with the ability to understand customer needs and preferences.
- Organized, with an eye for detail, ensuring projects are completed on-time and to specification.
- Reliable, with a commitment to keeping promises and delivering results.
- Excited to find solutions to challenging projects, with a focus on customer satisfaction.
About You
We are looking for a creative people person, who is as excited as customers to transform their space. Experience in interiors retail is fantastic, but if you're new to our industry, we can teach you about design and our incredible products. You must have some essential skills to thrive, including previous sales experience, self-motivation, and a relentless customer focus.