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Senior Waitstaff Coordinator

2 months ago

Richmond, Greater London, United Kingdom Scott's Restaurant - Team Member Full time

Become a Key Member of Our Team
At Scott's Restaurant, we pride ourselves on being a premier dining establishment, celebrated for our exquisite menu and inviting atmosphere. We are in search of a skilled and passionate Head Waiter to guide our front-of-house personnel in providing exceptional service to our patrons.

Core Responsibilities:

  • Manage daily dining activities to uphold superior service quality
  • Guide and support waitstaff to foster a constructive work environment
  • Respond to guest inquiries and issues swiftly and courteously
  • Work alongside management to coordinate private events and gatherings
  • Assist in training and development initiatives for team members
  • Enhance guest experience through effective reservation management and seating plans
  • Encourage a welcoming and inclusive environment for both guests and staff

Qualifications:

  • Prior experience in a comparable position within the hospitality sector
  • Excellent organizational, communication, and interpersonal abilities
  • Ability to proactively resolve issues in a dynamic setting
  • Knowledge of reservation systems and basic administrative functions

Perks:

  • Dining discounts at our establishments
  • Career advancement opportunities
  • Compensated overtime and holiday benefits
  • Referral incentives and exclusive offers
  • Recognition programs and rewards

Join us at Scott's Restaurant and contribute to our dedication to exceptional hospitality. We embrace equal opportunity and diversity in our workplace.