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Customer Experience Program Manager
1 month ago
We are seeking a skilled Customer Experience Program Manager to join our team at Divvy Cloud Corp. As a key member of our Customer Experience team, you will play a critical role in driving customer excellence and improving customer experiences across their entire journey.
About the Team:
The Customer Experience team is responsible for bringing the customer voice and best practices to the experiences that our customers will have with Divvy Cloud Corp. You will work cross-functionally to map out customer journeys, program manage experience improvements, and consult on what is best for our customers with internal teams.
Key Responsibilities:
- Host workshops and brainstorming sessions to bring new ideas out of a group
- Identify potential risks in program work and work with leadership on mitigation plans
- Update and improve internal processes leading to positive customer experiences
- Develop a deep understanding of project management and business operations
- Apply program management principles to drive results
About Divvy Cloud Corp.
At Divvy Cloud Corp., we are on a mission to create a secure digital world for our customers, our industry, and our communities. We are building a dynamic workplace where everyone can have the career experience of a lifetime.
