Customer Experience Program Manager
1 month ago
As a Customer Experience Program Manager at Divvy Cloud Corp., you will strive for customer excellence while working cross-functionally to improve customer experiences across their entire journey.
About the Team:
The Customer Experience team is responsible for bringing the customer voice and best practices to the experiences that our customers will have with Divvy Cloud Corp. Working cross-functionally to map out customer journeys, program manage experience improvements, and consult on what is best for customers with internal teams.
Bring your passion for customers and their experiences to your work every day.
- Host workshops and brainstorming sessions using creative ways to bring new ideas out of a group.
- Identify potential risks in program work and work with leadership on mitigation plans.
- Previous experience updating and improving internal processes leading to positive customer experiences.
- Developed understanding of project management and business operations.
- Understanding of program management principles and how to apply them to work.
About Divvy Cloud Corp.
At Divvy Cloud Corp., we are on a mission to create a secure digital world for our customers, our industry, and our communities. We're building a dynamic workplace where everyone can have the career experience of a lifetime.
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