Service Technician Supervisor

2 weeks ago


Leicester, Leicester, United Kingdom Mettler-Toledo International Inc. Full time
Job Title: Service Technician Supervisor

We are seeking a highly skilled and organized Service Technician Supervisor to join our team at Mettler-Toledo International Inc.

About the Role

The successful candidate will be responsible for coordinating and managing the service centre team, ensuring that all tasks are completed efficiently and effectively. This includes generating and sending quotations to customers, managing leads, and escalating issues as needed.

Key Responsibilities
  • Coordinate and manage the service centre team to ensure efficient task completion
  • Generate and send quotations to customers within agreed Service Level Agreements (SLAs)
  • Manage leads and escalate issues as needed
  • Collaborate with the team to achieve high levels of customer satisfaction
Requirements
  • Strong organizational and time-management skills
  • Excellent communication and customer service abilities
  • Proficiency with scheduling and documentation software
What We Offer

As a Service Technician Supervisor at Mettler-Toledo International Inc., you will have the opportunity to work with a global leader in precision instruments and services. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

About Us

Mettler-Toledo International Inc. is a global leader in precision instruments and services. We are committed to innovation, quality, and customer satisfaction, and we strive to create a positive and inclusive work environment for all our employees.



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