Customer Service Representative
7 days ago
We are a premier collection of country clubs in the UK, dedicated to providing exceptional experiences for our members and guests. Our mission is to be the best, and we understand that our people are the key to achieving this goal.
Job SummaryWe are seeking a talented and enthusiastic individual to join our team as a Receptionist. As a key member of our front desk team, you will be responsible for delivering exceptional service to our members and visitors, ensuring a warm and welcoming atmosphere at our clubs.
Key Responsibilities- Provide exceptional customer service to members and visitors
- Manage the front desk, including handling inquiries and resolving issues
- Work collaboratively with the Reception Manager to achieve team goals
- Ensure a high level of professionalism and attention to detail in all interactions
In addition to a competitive salary, we offer a range of benefits, including:
- Complimentary use of health club, group exercise classes, and golf facilities
- Competition play for team members with a golf handicap
- Bonus holiday days
- Generous hotel offers and discounts
- 70% off meals on duty
- 25% off food, retail, and spa treatments at other times
- Discounted membership for a friend or family membership
- Free parking
- Uniform provided
- Learning and development programs
- Employee assistance program
- Opportunities to grow and develop within the group
- Cycle to work scheme
- Wagestream - a money management app
- Smile Seeker Recognition and Reward Scheme
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