Customer Service Representative
4 days ago
At Acorn Insurance, we are seeking a skilled Customer Service/Claims Call Auditor to join our Claims Governance Team.
Key Responsibilities:
- Provide exceptional customer service to policyholders and stakeholders
- Conduct thorough audits of claims to ensure accuracy and fairness
- Collaborate with internal teams to resolve claims efficiently
- Maintain confidentiality and independence in decision-making
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong analytical and attention-to-detail skills
- Confidentiality and integrity in handling sensitive information
What We Offer:
- Competitive salary of £25,876 plus performance-related bonus
- Opportunities for professional growth and development
- A dynamic and supportive team environment
About Us:
Acorn Insurance is a leading provider of insurance solutions, committed to delivering exceptional customer service and claims handling.
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