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Business Development Manager

2 months ago

Hemel Hempstead, Hertfordshire, United Kingdom Ashendon Recruitment Ltd Full time
Job Title: Team Leader Business to Business Telemarketing

Our client, Ashendon Recruitment Ltd, is seeking a highly skilled and experienced Team Leader to join their innovative marketing agency. As a key member of the team, you will be responsible for managing the telemarketing department and contributing to account management and new business development.

Key Responsibilities:
  • Customer-Facing:
    • Maintain and develop customer relationships to drive business growth
    • Meet with new and existing clients to create campaign briefs and ensure campaign goals are met
    • Provide regular progress reports to stakeholders
    • Generate new business opportunities through networking and telemarketing efforts
  • Team Management:
    • Coach and motivate the telemarketing team to achieve sales targets
    • Recommend training and development opportunities for the team
    • Monitor call quality and handle inbound customer calls
    • Report key performance indicators (KPIs) to directors regularly
Requirements:
  • Proven experience in business, account management, telemarketing, and team management
  • Full driving license and well-maintained vehicle (mileage reimbursed)
Skills:
  • Strong understanding of business and ability to translate features into business benefits
  • Excellent telephone skills and customer-focused approach
  • Ability to thrive in a high-pressure, fast-paced environment
  • Strong organisational skills with ability to multitask
  • Resilience, persistence, and attention to detail
  • Excellent verbal and written English communication skills
Benefits:
  • Small, friendly company culture
  • Stakeholder pension scheme
  • 23 days holiday (up to 4 days taken during the Christmas office closure)
  • 8 days paid sick leave
  • Internal incentive campaign for generating appointments