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CHC Business Support Officer

2 months ago

Worcester, Worcestershire, United Kingdom NHS Herefordshire and Worcestershire Integrated Care Board Full time
About the Role

We are seeking an enthusiastic and self-motivated Business Support Officer to join our dynamic team at NHS Herefordshire and Worcestershire Integrated Care Board. As a key member of our Continuing Healthcare team, you will play a vital role in supporting the scheduling function and providing administrative support to our Nurse Coordinators.

Key Responsibilities
  • Provide specialist administration support and advice to the team, including day-to-day supervision of the administration team.
  • Support the CHC business team to ensure that tasks and projects are planned, managed, and delivered effectively.
  • Act as a point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner.
  • Communicate effectively with all stakeholders, including members of the public, NHS partners, and other organisations.
  • Manage electronic filing systems, ensuring confidentiality and adherence to Information Governance regulations.
  • Support colleagues with training, induction, and personal development, providing practical guidance and expertise.
Person Specification

We are looking for an individual with:

  • Minimum GCSE qualification in English Language & Maths or equivalent.
  • RSA III word processing or equivalent experience.
  • NVQ Level 3 administration or significant relevant experience.
  • Evidence of continuous personal development.

Desirable skills and experience include:

  • Previous experience of working within Continuing Healthcare.
  • Previous NHS administration experience.
What We Offer

We provide a supportive and collaborative environment where you can develop a rewarding career within an exciting and evolving organisation. Our benefits include:

  • Employee Assistance programmes and access to a wealth of online health and wellbeing support.
  • Competitive NHS Pension Scheme.
  • Comprehensive opportunities to learn new skills and develop your career.
  • Generous holiday entitlement, which increases in line with service.
  • Flexible working patterns to support your work-life balance.