Complaints Resolution Specialist
4 weeks ago
Michelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and ensuring that issues are addressed effectively and in compliance with company policies and procedures.
Key Responsibilities:- Receive and respond to customer complaints through various channels.
- Analyse complaints thoroughly and liaise with multiple departments.
- Provide prompt and accurate resolutions to customer complaints.
- Record keeping effectively for correspondence with customers and departments.
- Identify recurring issues or trends in customer complaints and provide feedback to relevant departments for process improvements.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Proficient in customer service principles and practices.
- Ability to have challenging conversations internally and externally.
- Excellent attention to detail and organisation skills.
- Patience, empathy, and the ability to remain calm and professional in stressful situations.
You will be joining a pivotal team within a rapidly growing, market-leading business at a key time. In return, you will be offered a highly competitive salary of up to £30,000 plus benefits and the future progression that a growing company can offer.
If you're interested in making a career move to a dynamic and supportive business, please apply below, or contact Lewis Barclay to discuss the role in more detail.
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Complaints Resolution Specialist
2 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond to customer complaints...
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Complaints Resolution Specialist
2 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond to customer complaints...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler Job DescriptionMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond to...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler Job DescriptionMichelle Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a Complaints Handler, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond to...
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Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond...
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Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for receiving and investigating customer complaints, providing prompt and accurate resolutions, and identifying recurring issues or trends.Key Responsibilities:Receive and respond...
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Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager. This role offers a competitive salary package up to a negotiable £40,000 per annum, with the flexibility to work from home or in the office. As a Complaints Manager, you will be at the forefront of the company's customer...
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Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager. This role offers a competitive salary package up to a negotiable £40,000 per annum, with the flexibility to work from home or in the office. As a Complaints Manager, you will be at the forefront of the company's customer...
-
Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for receiving and investigating customer complaints, delivering initial findings, and providing prompt and accurate resolutions.Key Responsibilities:Receive and respond to customer...
-
Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for receiving and investigating customer complaints, delivering initial findings, and providing prompt and accurate resolutions.Key Responsibilities:Receive and respond to customer...
-
Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for receiving and investigating customer complaints, delivering initial findings, and providing prompt and accurate resolutions.Key Responsibilities:Receive and respond to customer...
-
Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £30,000Complaints Handler RoleMichele Denny Recruitment is seeking a skilled Complaints Handler to join their team. As a key member of the complaints department, you will be responsible for receiving and investigating customer complaints, delivering initial findings, and providing prompt and accurate resolutions.Key Responsibilities:Receive and respond to customer...
-
Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager. This role offers a competitive salary package up to a negotiable £40,000 per annum, with the flexibility to work from home or in the office. As a Complaints Manager, you will be at the forefront of the company's customer...
-
Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager. This role offers a competitive salary package up to a negotiable £40,000 per annum, with the flexibility to work from home or in the office. As a Complaints Manager, you will be at the forefront of the company's customer...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Complaints Manager Job DescriptionMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.This role is available on a hybrid or office-based basis, depending on your preference. The successful candidate will be responsible for managing and resolving customer complaints with empathy,...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Complaints Manager Job DescriptionMichelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.This role is available on a hybrid or office-based basis, depending on your preference. The successful candidate will be responsible for managing and resolving customer complaints with empathy,...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000Complaints ManagerM Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.This role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from home.Key ResponsibilitiesManage the entire complaints...
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Complaints Resolution Specialist
3 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £45,000Complaints ManagerM Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.This role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from home.Key ResponsibilitiesManage the entire complaints...
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Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Michelle Denny Recruitment is partnering with a market-leading group of companies in the financial services industry to find an experienced Complaints Manager. This role offers a competitive salary package up to £40,000 per annum, with opportunities for career advancement and professional development.As a Complaints Manager, you will be responsible for...
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Complaints Resolution Specialist
4 weeks ago
Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time £40,000Michelle Denny Recruitment is partnering with a market-leading group of companies in the financial services industry to find an experienced Complaints Manager. This role offers a competitive salary package up to £40,000 per annum, with opportunities for career advancement and professional development.As a Complaints Manager, you will be responsible for...