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Fraud Specialist

2 months ago

Salford, Salford, United Kingdom Keoghs Full time
About the Role

We are seeking a highly skilled and experienced Fraud Specialist to join our team at Keoghs. As a Fraud Specialist, you will play a critical role in our counter-fraud division, working closely with our clients to identify and prevent fraudulent insurance claims.

Key Responsibilities
  • Run a caseload of litigated RTA suspected fraud files on behalf of a cross-section of insurance clients.
  • Work closely with sophisticated claims handlers acting without any delegated authority.
  • Develop and implement strategies to identify and prevent new and emerging risks.
  • Collaborate with our team of fraud specialists and legal support staff to achieve our goals.
  • Ensure maximum client satisfaction on each case.
  • Achieve both client and internal KPIs.
  • Comply with all procedural and investigative deadlines.
  • Undertake advocacy where required and cost-effective to do so.
Requirements
  • Experience in civil litigation claims handling or as a legal File Handler.
  • Experience of handling RTA pre-litigated and/or litigated case load.
  • An understanding of insurance litigation practice and processes together with indemnity principles.
  • Knowledge of the litigation process/working knowledge of the CPR.
  • Good advocacy skills.
  • Good client care skills and evidence of working to client guidelines.
  • High level of analytical skills.
  • Excellent listening, verbal and written communication skills.
  • Ability to prioritize work, keep to deadlines and work under pressure.
  • Ability to anticipate problems and identify solutions.
  • Experience of time recording and billing systems.
  • Excellent IT Skills.
About Keoghs

Keoghs is a leading provider of insurance litigation services, with a reputation for delivering high-quality results to our clients. We are committed to providing a dynamic and collaborative work environment, where our employees can thrive and develop their careers.