Senior Claims Specialist

4 weeks ago


Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full time
Senior Claims Specialist - Major Loss Property Claims Handler

We are seeking an exceptional and experienced Senior Claims Specialist to join our client's Large Loss Team as a Senior Claims Technician. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.

Key Responsibilities:

  • Manage a portfolio of complex and high-value property claims, ensuring timely and effective resolution.
  • Provide proactive claims management from initial notification through to settlement, while maintaining exceptional customer service.
  • Build and maintain excellent working relationships with Loss Adjusters, Solicitors, Contractors, Suppliers, Policyholders, and internal colleagues.
  • Develop and implement effective claims strategies to minimize indemnity spend and maximize customer satisfaction.
  • Collaborate with the claims team to share knowledge and best practices, and support the development of other team members.

Requirements:

  • Extensive experience in handling high-value and complex Commercial Property claims, ideally with settlements of at least £500K.
  • Strong communication, interpersonal, influencing, and negotiating skills.
  • Ability to work independently and as part of a team, with a focus on delivering exceptional results.
  • Knowledge of industry best practices and regulatory requirements.

What We Offer:

  • Competitive salary up to £60,000.
  • Annual company and performance-based bonus.
  • Comprehensive benefits package, including contributory pension scheme, life assurance, and 25 days of annual leave.
  • Hybrid working opportunity, with 2 days in the office and 3 days working from home.


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