Freight Forwarding Associate

6 days ago


Slough, Slough, United Kingdom Freightserve Full time

Freightserve is seeking a skilled Fulfilment / Ecommerce Operative to join our team in a well-established Freight Forwarding company.

Job Purpose

• Ensure customer requirements are met and take corrective actions in case of deviations from customer requirements.

• Complete and update documents in a timely and efficient manner, adhering to customer procedures.

• Perform pick, pack, and stock checks.

Key Qualifications

• Excellent communication skills, with fluency in English verbal and written.

• Administration experience.

• Strong telephone manner skills.

Main Responsibilities

• Book and manage deliveries and collections.

• Monitor bookings until delivery.

• Process documents and labels for the warehouse team to pick and pack orders.

• Maintain excellent relationships with customers and suppliers.

• Identify performance issues with suppliers and inform customers accordingly.

• Perform operating system-related tasks to provide up-to-date information on shipments.

• Assist with warehouse tasks, including picking items and stock checks.

• Comply with all requirements.

Benefits

  • Company bonus scheme.
  • 29 days' holiday (inclusive of bank holidays).

Working hours are Monday to Friday, 9am to 6pm.

About Freightserve

We are a reputable Freight Forwarding and Shipping company, established since 1992. We have a strong reputation in the industry and are committed to providing excellent service to our customers.



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