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Freight Forwarding Operations Manager
2 months ago
We are seeking a highly motivated and experienced Freight Forwarding Operations Manager to join our team at Corriculo Recruitment. As a key member of our logistics team, you will be responsible for managing the freight forwarding process, ensuring the smooth handling of customs clearance, shipping, delivery, and all related documentation.
Key Responsibilities:
- Manage the freight forwarding process, ensuring compliance with all relevant regulations and delivering a high level of customer satisfaction.
- Build and maintain strong relationships with clients and partners, ensuring effective communication and collaboration.
- Coordinate with internal teams to ensure seamless logistics operations, including customs clearance, shipping, and delivery.
- Develop and implement process improvements to increase efficiency and reduce costs.
- Monitor and analyze logistics performance metrics to identify areas for improvement.
Requirements:
- Relevant experience in the logistics/freight forwarding industry, with a focus on global transport logistics and customs clearance for air, sea, and ground freight.
- Proficiency in using Cargo Wise is essential.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and partners.
- Strong organisational and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- A full UK driving licence is required.
- Having a DGSA qualification would be a big plus.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive team environment.