Agile Change Management Specialist
3 weeks ago
Our client is a leading UK provider of Gas & Oil with a Global Portfolio.
Job SummaryWe are seeking an experienced Agile Change Analyst to join our team. The successful candidate will be responsible for actively engaging with stakeholders across the organisation to review requests for change, operating as a point of interaction and escalation for information requests, outages, and root cause analysis.
Key Responsibilities- Continuously evaluate the performance of change and release, including the use of metrics such as SLAs, Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results.
- Promote and support agile and devops principles within the change and release management practices, enabling the IS function to respond quickly to evolving business and technology landscapes.
- Ensure all change has completed the required level of planning, including appropriate regression planning, testing and communications.
- Ensure that change management activities consider health and safety implications, complying with all relevant regulations and company policies.
- May be required to provide out-of-hours support via an on-call duty manager rota.
- Relevant Experience: ITIL change and release management experience with a background in tailoring operating models, preferably within information systems or technology functions, in the oil and gas industry or similar complex environments. A recognised ITIL certification at Practitioner level or above is highly desirable.
- Manage, maintain and enhance change and release management policies and procedures to minimise disruption for technical change across the IS estate and be the escalation point for change.
- Collaborate with IS teams and business units to identify change impacts and develop appropriate communication plans and channels.
- Accountable for asset and configuration management and oversight of the CMDB tooling and processes.
- Base salary up to £60,427 per annum (not including Bonus, Pension and more).
- Hybrid working - 3 days on site near Victoria.
Please note you must be UK based and be able to travel to the London site 3 times a week.
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