Agile Change Management Specialist

1 month ago

London, Greater London, United Kingdom Michael Page (UK) Full time

About Our Client

Michael Page (UK) is working with a leading UK provider of Gas & Oil with a Global Portfolio.

  • Actively engage with stakeholders across the organisation to review requests for change, operate as a point of interaction and escalation for information requests, outages, and root cause analysis.
  • Continuously evaluate the performance of change and release, including the use of metrics such as SLAs, Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results.
  • Promote and support agile and devops principles within the change and release management practices, enabling the IS function to respond quickly to evolving business and technology landscapes.
  • Ensure all change has completed the required level of planning, including appropriate regression planning, testing and communications.
  • Ensure that change management activities consider health and safety implications, complying with all relevant regulations and company policies.
  • May be required to provide out-of-hours support via an on-call duty manager rota.

Key Responsibilities:

  • Manage, maintain and enhance change and release management policies and procedures to minimise disruption for technical change across the IS estate and be the escalation point for change.
  • Collaborate with IS teams and business units to identify change impacts and develop appropriate communication plans and channels.
  • Accountable for asset and configuration management and oversight of the CMDB tooling and processes.

Requirements:

  • ITIL change and release management experience with a background in tailoring operating models, preferably within information systems or technology functions, in the oil and gas industry or similar complex environments.
  • A recognised ITIL certification at Practitioner level or above is highly desirable.

What We Offer:

  • Base salary up to £60,427 per annum (not including Bonus, Pension and more).
  • Hybrid working - 3 days on site near Victoria.

Please note you must be UK based and be able to travel to the London site 3 times a week.

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