Customer Support Specialist

3 weeks ago


Leeds, Leeds, United Kingdom Bennett and Game Recruitment LTD Full time
Job Title: Customer Support Coordinator

Bennett and Game Recruitment LTD is seeking a skilled Customer Support Coordinator to join their team in Leeds. The ideal candidate will have a genuine interest in engineering and account management, with excellent communication, organizational, and problem-solving skills.

Job Overview

The Customer Support Coordinator will be responsible for coordinating and managing service and engineers to ensure that clients receive the highest level of support and care. This will involve serving as an intermediary between service and customers, handling administrative tasks, and facilitating effective communications between clients, service providers, and internal teams.

Key Responsibilities
  • Coordinating and managing service and engineers to ensure excellent customer support
  • Serving as an intermediary between service and customers to address and resolve issues
  • Handling administrative tasks such as preparing reports, managing van stocks, and scheduling meetings
  • Facilitating effective communications between clients, service providers, and internal teams
  • Maintaining accurate records and preparing reports
Requirements

The ideal candidate will have previous experience working in a customer support or business coordinator position, preferably within an engineering and/or manufacturing company. They will also have excellent communication, organizational, and problem-solving skills, as well as proficiency in MS Office and Smartsheet.

What We Offer

Bennett and Game Recruitment LTD offers a competitive salary of £25,000 to £28,000, depending on experience, as well as a full-time position with working hours from 08:30am to 16:30pm, Monday to Friday. The company also offers a holiday package, company pension scheme, and other benefits.



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