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Finance System Specialist

2 months ago


Liverpool, Liverpool, United Kingdom Vacancy Filler Full time
About the Role

We are seeking a highly skilled and experienced Finance System Specialist to join our team at Vacancy Filler. As a key member of our Finance team, you will be responsible for maintaining and developing our finance system, ensuring seamless day-to-day operations and providing exceptional customer service to all system users.

Key Responsibilities
  • Undertake extensive and detailed troubleshooting and testing to investigate system issues, identifying solutions to minimize service disruption.
  • Day-to-day system support and system administration tasks, ensuring that SLA's are met, and an outstanding customer service is provided.
  • Ownership of the development and maintenance of system business processes, understanding stakeholder and operational needs.
  • Co-ordinate workload and issue prioritisation within the team to reduce risk and provide an excellent customer service.
  • Proactively identify opportunities to enhance financial processes through system improvements and automation.
  • Create an established feedback process gathering and analysing data to establish a development of work.
  • Foster excellent business relationships with colleagues, suppliers and system users to enhance user experience.
  • Work alongside the Finance Systems Manager to plan and deliver an accessible training schedule for the team.
Requirements
  • Experience of maintaining and developing systems.
  • Proven experience in administering and optimising integrated systems.
  • Demonstrable experience of effectively troubleshooting, taking ownership for issues until resolution.
  • Excellent communication and interpersonal skills.
Benefits
  • Flexible working arrangements, including hybrid model with 2 days per week working on-site.
  • Retention bonus available up to £2,500.
  • 30 days annual leave, plus bank holidays and 6 additional Christmas closure days.
  • Generous occupational pension schemes.
  • Agile working.
  • Affiliated, discounted staff membership to the University of Liverpool Sports Centre.
  • Employee assistance programme to support with employee well-being.
  • High street discounts and cashback offers.
  • Government-backed cycle to work scheme.
  • Plus, a host of additional family friendly policies.