Operations Supervisor

2 months ago


Long Marston, Hertfordshire, United Kingdom Porterbrook Full time

About Porterbrook

Porterbrook is a leading provider of railway rolling stock leasing and asset management services. Our team is dedicated to delivering exceptional customer service and ensuring the safe and efficient operation of our rolling stock.

Job Summary

We are seeking an experienced Operations Supervisor to join our Long Marston Operations Team. The successful candidate will be responsible for managing the day-to-day operations of the site, ensuring the safe and efficient movement of rolling stock, and providing exceptional customer service.

Key Responsibilities

  • Manage the Operations team and ensure site operations run safely and smoothly in accordance with local procedures
  • Chair Daily and weekly operational meetings and optimise workforce utilisation by planning workload around resource capacity
  • Using visual management tools, report and communicate operational performance and escalate any issues to the Operations Manager
  • Coach and lead the operations workforce to encourage best practice and compliance with Porterbrook's safe system of work
  • Actively manage the team's professional development through regular one to ones and performance development plan discussions
  • Responsible for carrying out site safety inspections and reporting them through processes in the site's Safety Management System
  • Responsible for optimising the sites resource capability with effective management of the company's absence/sickness policy
  • Support the delivery of a safe operational environment for all staff, contractors, customer, and visitors to the site ensuring that they fully comply with the laid down site health, safety, and security procedures
  • Support the management of the operational activities on the site including the usage of plant on site, to ensure this is done safely and efficiently
  • Execute operational activities as directed by the Operations Manager
  • Support the delivery of customer service delivery for rolling stock activities, ensuring these are done safely and in line with the agreed procedures and established railway standards
  • Responsible for planning all operational activities on the site, specifically the planning of the operational tasks, to ensure that the customer requirements are met along with the general operational running of the site
  • Ensure that all operational activities are recorded to demonstrate safe practices and provide full traceability of vehicle movements and to evidence contractual obligations with Porterbrook's customers
  • Support the business in preparation for all planned events, ensuring that all contractual obligations and expectations are met
  • Deputise the Operations Manager role as required

Requirements

  • GCSE in English and Maths is required
  • Competent in rail locomotive driving and shunting of passenger and freight stock
  • Extensive knowledge in basic rolling stock maintenance
  • Competent in forklift truck operation and crane operations
  • Must have driving licence for motor vehicles

Desirable Skills and Experience

  • Excellent working knowledge of the railway operations from a depot perspective
  • Excellent knowledge of safe systems of work for railway depot / yard operations
  • Working knowledge of passenger and freight rolling stock systems
  • Good general understanding of rail traction and safety systems
  • Basic knowledge of Lean Manufacturing tools and techniques is advantageous

What We Offer

  • Excellent pension scheme
  • Flexible working
  • Enhanced family friendly policies
  • Ongoing support with professional and personal development
  • Adoption & Shared Parental Leave benefits
  • Enhanced Armed Forces policies
  • Long service awards
  • Porterbrook Star awards
  • Life assurance
  • Healthcare cash plan
  • 25 days' annual leave + Bank Holidays + option to buy and sell up to 5 days' additional leave
  • Additional days annual leave for long service
  • Season ticket loan
  • Cycle to work scheme
  • Free parking at our Derby and Long Marston offices

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