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Operations Team Supervisor
2 months ago
Job Summary
We are seeking a highly skilled and experienced Team Leader to join our estate planning team at Sellick Partnership. As a Team Leader, you will be responsible for managing a team of administrators to deliver high standards of service and support to legal teams and customers.
Key Responsibilities
- Lead a team of administrators to deliver operational work and meet set service level agreements
- Prioritize your own and the team's workload to ensure efficient delivery of tasks
- Provide training and support to develop the team and assist with recruitment
- Prepare management reports on team performance and identify opportunities for improvement
Requirements
- Experience as a legal administrator or previous team leader experience in a professional services industry
- Ability to inclusively lead, support, develop, and engage a diverse team to deliver on service levels in a fast-paced environment
- Highly organized with strong attention to detail and experience in handling large volumes of paperwork and inbound calls
Benefits
- Pension with up to 10% employer contributions
- Incentive scheme up to 10% following probation
- Wellbeing benefits to support your physical, financial, and mental health
- Coaching, training, and support to progress your career
- Discounts on products and services
About the Role
This is a great opportunity for a Team Leader to join an established business and be responsible for overseeing a growing team. As a Team Leader, you will have the opportunity to develop your skills and experience, and contribute to the success of our estate planning team.