Current jobs related to Complaints Resolution Manager - Enfield Town, Greater London - Mears Group

  • Housing Resolution Officer

    1 month ago

    Enfield Town, Greater London, United Kingdom Spencer Clarke Group Full time

    Job Title: Housing Resolution OfficerSpencer Clarke Group is seeking a skilled professional to join their team as a Housing Resolution Officer. This role is a fantastic opportunity to make a real difference in the lives of individuals and families in East London.Key Responsibilities:Provide exceptional customer service, resolving housing repair inquiries at...

  • Housing Resolution Officer

    1 month ago

    Enfield Town, Greater London, United Kingdom Spencer Clarke Group Full time

    Job Title: Housing Resolution OfficerSpencer Clarke Group is seeking a skilled professional to join their team as a Housing Resolution Officer. This role is a fantastic opportunity to make a real difference in the lives of individuals and families in East London.Key Responsibilities:Provide exceptional customer service, resolving housing repair inquiries at...

  • Housing Resolution Specialist

    4 weeks ago

    Enfield Town, Greater London, United Kingdom Enfield Council Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Housing Resolution Officer. As a key member of our customer-facing team, you will be responsible for providing high-quality, first-point-of-contact resolution for customer inquiries and resolving complex housing repairs.Key ResponsibilitiesHandle customer contacts...

  • Housing Resolution Specialist

    4 weeks ago

    Enfield Town, Greater London, United Kingdom Enfield Council Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Housing Resolution Officer. As a key member of our customer-facing team, you will be responsible for providing high-quality, first-point-of-contact resolution for customer inquiries and resolving complex housing repairs.Key ResponsibilitiesHandle customer contacts...

  • Housing Resolution Officer

    3 weeks ago

    Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Advice WorkerJob Summary: We are seeking a skilled Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide first point of...

  • Housing Resolution Officer

    3 weeks ago

    Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Advice WorkerJob Summary: We are seeking a skilled Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide first point of...

  • Housing Resolution Officer

    1 month ago

    Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Advice WorkerJob Summary: We are seeking a skilled and compassionate Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide...

  • Housing Resolution Officer

    1 month ago

    Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Advice WorkerJob Summary: We are seeking a skilled and compassionate Housing Advice Worker to join our team at Carrington Blake Recruitment. As a key member of our Housing Resolution team, you will provide exceptional customer service, resolving housing-related issues and complaints in a timely and professional manner.Key Responsibilities:Provide...

  • Housing Resolution Officer

    2 weeks ago

    Enfield Town, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Housing Resolution Officer Job DescriptionAs a Housing Resolution Officer with Carrington Blake Recruitment, you will be responsible for providing exceptional customer service to residents of Enfield Council. Your primary goal will be to resolve housing-related issues in a timely and professional manner.Key Responsibilities:Provide first point of contact for...

  • Claims Coordinator

    2 months ago

    Enfield Town, Greater London, United Kingdom Mears Group Full time

    About the RoleMears Group is a leading provider of temporary accommodation to asylum seekers, working in partnership with central and local government, registered providers, tenants, landlords, and investors to find solutions to homelessness and provide more social and affordable housing.We are seeking a highly organized and reliable Claims Coordinator to...

  • Claims Coordinator

    1 month ago

    Enfield Town, Greater London, United Kingdom Mears Group PLC Full time

    Job Title: Claims CoordinatorJoin Mears Group PLC as a Claims Coordinator and play a vital role in ensuring the effective management of reported issues and complaints. As a key member of our regional teams, you will be responsible for working collaboratively to resolve these issues and maintain a high level of safeguarding and service user experience.Key...

  • Customer Support Specialist

    3 days ago

    Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job Duties and Responsibilities:Provide exceptional support to customers by investigating and resolving complaints in a timely and professional manner.Work closely with the Customer Support Team Leader to ensure effective complaint handling and resolution.Analyze information, manage own caseload, and identify trends to improve customer service.Key Skills and...

  • Administrative Liaison

    4 weeks ago

    Enfield Town, Greater London, United Kingdom Mears Group Full time

    Job Summary:Mears Group is seeking a highly organized and detail-oriented Claims Coordinator to join our team. As a Claims Coordinator, you will play a critical role in ensuring the effective management of issues and complaints reported by service users.Key Responsibilities:Collaborate with regional teams to resolve service user complaints and issues in a...

  • Claims Coordinator

    1 month ago

    Enfield Town, Greater London, United Kingdom Mears Group PLC Full time

    Job Title: Claims CoordinatorAt Mears Group PLC, we are seeking a highly organized and detail-oriented Claims Coordinator to join our team. As a Claims Coordinator, you will play a crucial role in ensuring that all reported issues and complaints are managed effectively through to resolution.Key Responsibilities:Work closely with regional teams to resolve...

  • Claims Coordinator

    4 weeks ago

    Enfield Town, Greater London, United Kingdom Mears Group PLC Full time

    Job Title: Claims CoordinatorWe are seeking a highly organized and detail-oriented Claims Coordinator to join our team at Mears Group PLC. As a Claims Coordinator, you will play a crucial role in ensuring that all reported issues and complaints are managed effectively through to resolution.Key Responsibilities:Work closely with regional teams to resolve...

  • Claims Coordinator

    4 weeks ago

    Enfield Town, Greater London, United Kingdom Mears Group PLC Full time

    Job Title: Claims CoordinatorWe are seeking a highly organized and detail-oriented Claims Coordinator to join our team at Mears Group PLC. As a Claims Coordinator, you will play a crucial role in ensuring that all reported issues and complaints are managed effectively through to resolution.Key Responsibilities:Work closely with regional teams to resolve...

  • Claims Coordinator

    1 month ago

    Enfield Town, Greater London, United Kingdom Mears Group Full time

    Job Title: Claims Co-ordinatorMears Group is seeking a highly organized and detail-oriented Claims Co-ordinator to join our team. As a Claims Co-ordinator, you will play a crucial role in ensuring that all issues and complaints reported are managed effectively through to resolution.Key Responsibilities:Work closely with regional teams to resolve complaints...

  • Claims Coordinator

    1 month ago

    Enfield Town, Greater London, United Kingdom Mears Group Full time

    Job Title: Claims Co-ordinatorMears Group is seeking a highly organized and detail-oriented Claims Co-ordinator to join our team. As a Claims Co-ordinator, you will play a crucial role in ensuring that all issues and complaints reported are managed effectively through to resolution.Key Responsibilities:Work closely with regional teams to resolve complaints...

  • Claims Coordinator

    2 weeks ago

    Enfield Town, Greater London, United Kingdom Mears Group Full time

    Mears Group is a leading provider of temporary accommodation to asylum seekers, working in partnership with central and local Government, registered providers, tenants, landlords, and investors to find solutions to homelessness and provide more social and affordable housing.In this role, you will be responsible for working with regional teams to ensure all...

  • Claims Coordinator

    1 month ago

    Enfield Town, Greater London, United Kingdom Mears Group Full time

    Job Title: Claims Co-ordinatorMears Group is seeking a highly organized and detail-oriented Claims Co-ordinator to join our team. As a Claims Co-ordinator, you will play a crucial role in ensuring that all issues and complaints reported by service users are managed effectively through to resolution.Key Responsibilities:Work closely with regional teams to...

Complaints Resolution Manager

2 months ago

Enfield Town, Greater London, United Kingdom Mears Group Full time

Job Summary:

Mears Group is seeking a highly organized and detail-oriented Claims Coordinator to join our team. As a Claims Coordinator, you will play a critical role in ensuring the effective management of issues and complaints reported by our service users.

Key Responsibilities:

  • Collaborate with regional teams to resolve issues and complaints in a timely and efficient manner.
  • Ensure that safeguarding and service user experience are at the forefront of all service delivery.
  • Develop and maintain strong relationships with internal stakeholders to ensure seamless communication and issue resolution.
  • Utilize IT systems to track and manage issues and complaints, ensuring accurate and up-to-date records.
  • Work effectively under pressure to meet deadlines and deliver high-quality results.
  • Contribute to the development and implementation of processes and procedures to improve service delivery and efficiency.

Requirements:

  • Previous experience working in an administration-based role, preferably in a similar field.
  • Proven experience in managing complaints and issues in a fast-paced environment.
  • Excellent IT skills, including proficiency in Microsoft Office and other relevant software.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal stakeholders.
  • Ability to work independently and as part of a team, with a strong work ethic and commitment to delivering high-quality results.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth within the company.
  • Collaborative and supportive work environment.
  • Access to employee assistance programs and wellness initiatives.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for career advancement and professional growth.
  • A competitive salary and benefits package.
  • Access to employee assistance programs and wellness initiatives.