Claims Coordinator

1 month ago


Enfield Town, Greater London, United Kingdom Mears Group Full time

Mears Group is a leading provider of temporary accommodation to asylum seekers, working in partnership with central and local Government, registered providers, tenants, landlords, and investors to find solutions to homelessness and provide more social and affordable housing.

In this role, you will be responsible for working with regional teams to ensure all issues and complaints reported are managed effectively through to resolution, keeping safeguarding and the Service User experience at the heart of the service.

You will have the opportunity to work with a range of stakeholders, including regional teams, to resolve complaints and issues in a timely and effective manner.

The successful candidate will have experience working with complaints, excellent communication skills, and the ability to work in a fast-paced environment.

As part of the recruitment process, we will carry out a DBS & BPSS check as well as Security Clearance.

Mears Group is a Disability Confident employer and recognises our people as our greatest asset.

Benefits include 25 days annual leave plus bank holidays, volunteering leave, staff perks with Mears Rewards, family friendly policies, company vehicle and fuel card, and access to EAP Counselling sessions.



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