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Resident Manager
2 months ago
We are seeking a highly skilled Resident Manager to join our team at Deverell Smith. As a key member of our property management team, you will be responsible for delivering an exceptional living experience for our residents.
The successful candidate will have a proven track record in property management, with a strong focus on customer service and community engagement.
Key Responsibilities- Customer Service: Provide exceptional customer service to residents, responding to their queries and concerns in a timely and professional manner.
- Community Engagement: Foster a sense of community among residents, organizing events and activities that promote social interaction and a sense of belonging.
- Property Management: Oversee the maintenance and upkeep of our properties, ensuring that they are clean, safe, and well-maintained.
- Revenue Management: Work with our revenue team to optimize occupancy rates and maximize revenue.
- Customer Retention: Develop and implement strategies to retain residents, improving customer satisfaction and reducing churn.
- Experience: Proven experience in property management, with a strong focus on customer service and community engagement.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively with residents, colleagues, and external partners.
- Qualifications: Relevant qualifications in property management or a related field.
