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Patient Care Validation Manager

2 months ago


London, Greater London, United Kingdom University College London Hospitals Full time

Job Overview

An exceptional opportunity has emerged to join the Central Validation team within the Performance and Planning department, aimed at assisting various divisions with the verification of Referral to Treatment (RTT) pathways and ensuring data quality in alignment with established national and local benchmarks.

The RTT Validator position entails the proactive oversight, monitoring, and validation of clinical pathways. This role supports operational teams in enhancing the precision of patient waiting time information, maintaining performance standards, appropriately escalating potential breaches of waiting targets, and ensuring timely treatment for patients.

Key Responsibilities

The primary duties of this role include:

  • Investigating and validating clinical pathways to ensure accurate reporting of patient waiting times.
  • Collaborating with operational teams to support the Trust in maintaining performance and enhancing patient care.
  • Liaising closely with a diverse range of staff to guarantee that RTT patient data is accurately recorded in Trust administration systems, with the goal of improving data quality.
  • Assisting operational teams in tracking and expediting patients throughout their care journey.

The post-holder may be required to work from home full-time, on-site full-time, or adopt a hybrid working model based on the assigned responsibilities.

About Our Organization

University College London Hospitals NHS Foundation Trust (UCLH) is recognized as one of the most intricate NHS trusts in the UK, catering to a large and varied population. We provide academically led acute and specialized services to individuals from the local community, across the United Kingdom, and internationally. Our mission is to deliver exceptional patient care, outstanding education, and world-class research.

We offer premier acute and specialized services across multiple sites, including:

  • University College Hospital
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to diagnosing and treating a wide array of complex conditions. UCLH specializes in women's health and the management of cancer, infections, neurological, gastrointestinal, and oral diseases. Our world-class support services include critical care, imaging, nuclear medicine, and pathology.

We are committed to sustainability and have pledged to achieve carbon net zero status, integrating sustainable practices throughout UCLH. Our ambitious targets include reaching net zero for direct emissions by 2031 and indirect emissions by 2040.