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Front of House Team Member

2 months ago

Ipswich, Suffolk, United Kingdom Stonegate Group Full time

Location: The Plough

We're looking for a friendly and approachable individual to join our team as a Front of House Team Member. As a key member of our team, you'll be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Welcome and engage every guest, ensuring they feel valued and cared for.
  • Prepare and serve high-quality food and drink, taking pride in every aspect of the service.
  • Make recommendations that elevate guest experiences, showcasing your knowledge and passion for our menu.
  • Maintain a clean and safe environment for guests and colleagues, upholding the highest standards of hygiene and safety.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Training and development opportunities to help you grow and succeed in your role.
  • A Reward Card via the MiXR App, offering 25% off food and drink for you and your friends across our Managed Estate.
  • Stonegate Xtra Rewards, an online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working arrangements.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream, providing early access to your earned wages.

About Us:

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. We take pride in providing a warm and welcoming environment where you can enjoy live sport, a proper pint, or delicious pub food and simply sit back and relax.

Equality and Diversity:

We're committed to creating an inclusive and diverse workplace, where everyone feels valued and respected. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you.