IT Support Specialist
6 days ago
IT Support Engineer
Location: Thirsk – Hybrid
Salary: £30,000 - £35,000
Elevation Recruitment Group is partnering with a leading business to recruit an IT Support Engineer for their site in Thirsk.
Key Responsibilities:
- Manage IT onboarding, role changes, and leavers for new starters
- Handle incoming requests, liaising with end users and IT suppliers
- Provide technical support to end users at all organizational levels, locally and remotely
- Perform regular maintenance to ensure uptime of video conference and other end-user equipment
- Conduct computer builds, support, repairs, and troubleshooting
- Facilitate user account setups and software troubleshooting
- Configure and troubleshoot mobile and tablet devices
- Support Teams Meeting Rooms
Requirements:
- Experience in both local and remote support
- Proficiency in configuring and troubleshooting Windows 10 & 11
- Familiarity with Mobile Device Management, particularly Apple devices
- Experience in a Managed Service Desk environment
- Familiarity with Office 365 client-side operations
- Knowledge of Asset Management practices
- ITIL Foundation v4 certification
- Experience with Microsoft Teams Room systems
- Network troubleshooting skills for both Wi-Fi and LAN
A valid UK driving license and own vehicle are required due to site travel and location.
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