Service Manager

2 days ago

Fornham Saint Martin, Suffolk, United Kingdom Consensus Full time

About the Role

We are seeking an experienced Service Manager to lead our team in Bury St Edmunds. As a Service Manager, you will be responsible for ensuring the smooth operation of our service, achieving quality excellence, and promoting the wellbeing of our team and the people we support.

Key Responsibilities

  • Enable the people we support to lead a fulfilling life and to maximise their independence.
  • Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
  • Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
  • Effectively manage financial performance, with financial resources appropriately managed & controlled.
  • Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes, ensuring that the business is run in an efficient and responsible manner.
  • Ensure full and accurate reporting of management information, maximising quality and compliance.
  • The role requires you to be registered with the Care Quality Commission (CQC).

About You

To be successful in this role, you will:

  • Have plenty of experience working with those with Learning Disabilities or complex behaviours.
  • Be an experienced Service Manager looking for a new challenge – with a background in Supported Living or Residential Services.
  • Have a minimum of a Level 3 qualification in Health & Social Care – support and training towards Level 4 and 5 is available.
  • Bring strong leadership, interpersonal and communication skills.
  • Be confident, flexible and efficient – you're happy to work on a shift basis and, where required, be on call.
  • Above all, you'll be committed to providing person-centred care that provides equitable opportunities to all of those you're working for.

About Consensus

We are proud to have been officially certified as a Great Place to Work, and one of the UK's Best Workplaces for Women in 2023. This great company culture is built on appreciation, recognition, and ensuring our colleagues have the right opportunities to flourish. We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine.

Benefits

Consensus is a certified Great Place to Work and has been recognised as one of the UK's Best Workplaces for Women. Here's just a small selection of the benefits you'll enjoy:

  • Bonus Scheme: Discretionary 10% annual bonus scheme.
  • Holiday Purchase Scheme: Purchase an additional two days' annual leave each year.
  • Recognition & Rewards: Including long service awards and a recognition platform.
  • Learning & Development: Supporting your personal and professional growth with Consensus Academy.
  • Life Assurance: Benefit of twice your annual salary.
  • Wagestream: Withdraw a percentage of your wages as you earn them before payday.
  • Discounts: From over 150 retailers through our employee benefits platform.
  • Health & Wellbeing: From our Employee Assistance Programme to our Mental Health First Aiders – colleague wellbeing is a priority and we're here to support you and your teams.

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