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Service Manager

2 months ago


Fornham Saint Martin, Suffolk, United Kingdom Consensus Full time

About Consensus

We're a community of amazing people dedicated to inspiring and empowering individuals with learning disabilities, autism, and complex needs. Our mission is to provide person-centred care that provides equitable opportunities to all.

Job Summary

We're seeking a Service Manager to lead our team in Bury St Edmunds. As a Service Manager, you'll be responsible for ensuring the service runs smoothly and achieves quality excellence. You'll also encourage personal growth and development of the team, making a difference in the lives of our colleagues and the people we support.

Key Responsibilities

  • Enable the people we support to lead a fulfilling life and to maximise their independence.
  • Ensure the wellbeing of the team is prioritised, and that they are given the appropriate tools and opportunities to excel in their current role and future career.
  • Ensure the service is run in an efficient and responsible manner, balancing the achievement of budget with the ethos of excellent quality.
  • Effectively manage financial performance, with financial resources appropriately managed & controlled.
  • Promote quality assurance, working towards legal, clinical, statutory, and organisational obligations, to develop effective work strategies and processes.
  • Ensure full and accurate reporting of management information, maximising quality and compliance.
  • The role requires you to be registered with the Care Quality Commission (CQC).

Our Benefits

We're a certified Great Place to Work and have been recognised as one of the UK's Best Workplaces for Women. Our benefits include a discretionary 10% annual bonus scheme, holiday purchase scheme, recognition & rewards, learning & development opportunities, life assurance, wagestream, discounts, and health & wellbeing support.

About You

To be successful in this role, you'll need:

  • Experience working with those with Learning Disabilities or complex behaviours.
  • An experienced Service Manager looking for a new challenge, with a background in Supported Living or Residential Services.
  • A minimum of a Level 3 qualification in Health & Social Care, with support and training towards Level 4 and 5 available.
  • Strong leadership, interpersonal, and communication skills.
  • Confidence, flexibility, and efficiency, with the ability to work on a shift basis and, where required, be on call.
  • A commitment to providing person-centred care that provides equitable opportunities to all.

We value individuality and diversity, and we know that every journey is unique. So, whatever you're looking to achieve from this next step, make this your moment to shine.

We are an equal opportunities employer and welcome applications from all suitably qualified people regardless of their race, sex, disability, religion/belief, sexual orientation, or age.