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IT Support Specialist

2 months ago

Norwich, Norfolk, United Kingdom Syntax Consultancy Limited Full time

First Line IT Support Role

A 1st line IT Support Technician wanted for a fantastic opportunity to join an established IT services business.

The right candidate will ideally have experience working within an MSP (Managed Service Provider) along with strong expertise in Windows Server and IT Networking.

Hybrid working available, with 2 days/ week working from home. Immediate start.

Benefits:

  • 25 days holiday (plus BHs) + pension + profit share + private health + gym + free parking + enhanced maternity/paternity + More

Key Responsibilities:

  • Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.
  • Troubleshooting, diagnosis and IT problem resolution to 2nd line level.
  • MSP (managed service provider) experience is essential.
  • Project based work including IT deployments, migrations and upgrades.
  • Full UK Driving Licence and own transport highly preferred.
  • Technical Environment: Windows Server, Office 365, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD.

About the Role:

This is an exciting opportunity to join a dynamic team at Syntax Consultancy Limited, a leading IT services business.

The successful candidate will have the opportunity to work on a variety of projects, including IT deployments, migrations and upgrades.

We offer a competitive benefits package, including 25 days holiday, pension, profit share, private health, gym, free parking and enhanced maternity/paternity benefits.