Medical Practice Operations Manager

1 day ago


Heywood, Manchester, United Kingdom NHS Full time
Job Title: Medical Practice Administrator

We are seeking a highly skilled and experienced Medical Practice Administrator to join our team at NHS. As a key member of our administrative team, you will be responsible for providing exceptional support to our medical staff and patients.

Key Responsibilities:
  • Personnel and Training: Provide training and mentoring to Reception and Admin supervisors, ensuring they have the necessary skills to perform their roles effectively.
  • Service Delivery & Contract Management: Manage the appointment book to ensure we meet contractual responsibilities, and report data and statistics to the Operations and Executive Management Team.
  • Premises and Equipment: Ensure compliance with Data Protection legislation and company policy, and implement systems to receive patient enquiries and suggestions.
Person Specification:
  • Qualifications: GCSE grade A to C or equivalent in English and Maths.
  • Experience: Improving patient experience, managing teams within healthcare, coaching and nurturing new talent, leading quality improvement projects, and driving innovation and high performance.
Character:
  • Emotional Intelligence: Nurturing, coaching, patient teacher.

This role is subject to a Disclosure and Barring Service (DBS) check. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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