Solutions Development Operations Manager EMEA
4 weeks ago
As the EMEA Solutions Development Operations Manager, your role is to partner closely with the regional solution development teams to successfully implement, maintain and enhance processes and tools that will empower them to achieve their order intake targets and efficiently deliver solutions and quotations to the customers.
Key Responsibilities- Lead the delivery of harmonized, highly automated tools to SD EMEA users, covering requirements definition, tool development, testing, implementation, and training.
- Manage the delivery timeline and budget of tools and process implementation and improvement projects.
- Lead Change Controls Boards, working with key stakeholders, managing conflict of opinion, and driving solutions to optimize tools and community satisfaction.
- Support users by helping diagnose issues, running training sessions, and being a go-to person for tools support within EMEA SD.
- Communicate EMEA needs and prioritize bugs and enhancements of the group's tools to tool owners.
- Deliver allocated SD operations projects on time and on budget.
- Lead the projects from scope/requirements definition to user acceptance/training.
- Lead and monitor gathering of feedback and change controls boards for implemented tools and define future developments based on this feedback.
- Proactively recommend solutions to improve performance and execution of the processes within SD.
- Drive exchange of ideas, developments, and wishes out of the community.
- Interact with other EMEA communities to drive harmonization across SD EMEA.
Requirements
- Experience in a global, fast-paced, innovative engineering/technology company.
- Proven track record of using data and metrics to evaluate needs, drive change, and measure impact.
- Analytical skills using Excel, SQL database, and Power BI.
- Able to navigate competing priorities, flexible, and capable of adapting to a constantly changing business environment.
- Agile/Scrum experience would be helpful for the role.
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Banbury, Oxfordshire, United Kingdom Kion Group AG Full timeSolutions Development Operations Manager EMEAAs the EMEA Solutions Development Operations Manager, your role is to partner closely with the regional solution development teams to successfully implement, maintain and enhance processes and tools that will empower them to achieve their order intake targets and efficiently deliver solutions and quotations to the...
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Banbury, Oxfordshire, United Kingdom Kion Group AG Full timeSolutions Development Operations Manager EMEAAs the EMEA Solutions Development Operations Manager, your role is to partner closely with the regional solution development teams to successfully implement, maintain and enhance processes and tools that will empower them to achieve their order intake targets and efficiently deliver solutions and quotations to the...
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