Project Coordination Specialist

3 weeks ago

Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

Project Support Officer

Base office location may vary dependent upon suitable candidate – anticipated balance of home and office working.

£27,851 per annum

37.5 hours per week

Sanctuary Supported Living is pleased to announce an opening for a Project Support Officer.

At Sanctuary Supported Living, we are dedicated to providing a diverse array of tailored housing, care, and support services aimed at empowering individuals across England to achieve greater independence.

As a national not-for-profit organization, we prioritize local engagement, ensuring our customers are central to our mission. We are committed to excellence and assisting our clients in reaching their full potential as we guide them on their journey towards independence.

Every role within our organization, whether directly supporting clients or working behind the scenes, contributes to meaningful change on a daily basis.

Working with us transcends the notion of a typical job; it is a fulfilling, motivating, and dynamic experience that allows you to make a significant, positive difference in people's lives. Additionally, we are committed to supporting your professional development and aspirations through extensive training and benefits.

Key Responsibilities of the Project Support Officer:

• Assist project team members with various tasks to ensure successful project execution in alignment with organizational objectives and strategies, facilitating both internal change and business transformation initiatives throughout the project lifecycle.

• Prepare and present information to communicate effectively with business managers and stakeholders, including process maps, financial data, and project updates.

• Provide a Project Management Office (PMO) function, which encompasses project planning, risk management, and documentation to guarantee project success, including taking meeting minutes and generating progress reports, as well as organizing and scheduling meetings. Aid in the assessment of key business challenges and explore ways to enhance business performance.

• Coordinate small-scale change and project-related activities, collaborating with relevant teams to ensure timely task completion and successful outcomes. Maintain effective communication and foster strong working relationships with both internal and external stakeholders to promptly address any issues. Contribute to special programs and projects that align with the organization's values and objectives.

• Develop, enhance, and maintain efficient administrative systems to support service delivery in accordance with established policies and regulations. Conduct research and gather data to support project initiatives while identifying opportunities for service enhancement.

• Communicate effectively and maintain strong working relationships with internal and external stakeholders to ensure timely identification and resolution of issues.

Required Skills and Experience:

• Recent experience in a similar role supporting project delivery, managing deadlines, and prioritizing workloads for both self and others, along with providing administrative support to a distributed team.

• Experience in analyzing and diagnosing issues, implementing effective solutions, and producing quality information.

• Familiarity with writing detailed requirements documents and/or process improvement maps, along with knowledge of project methodologies.

• Literacy and numeracy skills equivalent to GCSE Grade C or above in English and Maths are essential.

• Strong understanding of written and spoken English, with excellent communication, negotiation, and presentation skills.

• Good interpersonal and customer service skills, thriving in a collaborative team environment.

• Ability to extract and analyze data from computer systems, with basic report writing skills being desirable.

• Strong organizational and planning abilities, with the capacity to work independently and take initiative.

• Intermediate knowledge of Microsoft 365 is essential.

Are you ready to excel in your role?
Exceptional work deserves exceptional rewards. As part of our commitment to making Sanctuary Supported Living a great workplace, we offer a range of benefits, including:

• A minimum of 25 days paid holiday, increasing to 30 days after 5 years of service (plus public holidays)

• A pension scheme with employer contributions

• Access to various online discounts and rewards from major retailers

• Health and well-being programs

• Life insurance

• Family-friendly policies, including options for flexible working arrangements.

• Tax-efficient savings through our Cycle to Work scheme.

• A wide array of learning and development opportunities.

Building Equality and Diversity

Sanctuary Group actively encourages applications from individuals of diverse backgrounds to support our commitment to fostering an inclusive environment for all employees and customers. We collaborate closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be required upon successful application, which we will cover. Sanctuary Supported Living operates under the names Sanctuary Housing Association and Sanctuary Home Care Limited, both of which are exempt charities.

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