Project Coordination Specialist

3 weeks ago

Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

Project Support Officer

Base office location may vary dependent upon suitable candidate – anticipated balance of home and office working.

£27,851 per annum

37.5 hours per week

Sanctuary Supported Living is pleased to announce an opening for a Project Support Officer.

At Sanctuary Supported Living, we are dedicated to providing a comprehensive range of tailored housing, care, and support services that empower individuals across England to achieve greater independence.

We operate nationally as a not-for-profit organization, prioritizing local needs and placing our customers at the forefront of our mission. Our commitment is to excel in our services and to assist our customers in reaching their full potential as they navigate their journeys toward independence.

Regardless of your role—whether directly supporting clients or working behind the scenes to assist our frontline teams—your contributions will have a meaningful impact every day.

Working with us transcends the notion of a typical job; it is a fulfilling, motivating, and dynamic experience that allows you to create a positive change in people's lives. We are committed to supporting your professional aspirations and career development through extensive training and a variety of benefits.

Key Responsibilities of the Project Support Officer:

• Assist project team members with tasks that facilitate successful project execution in alignment with organizational objectives and strategies, managing both internal changes and business transformation initiatives throughout the project lifecycle.

• Prepare and deliver information to effectively communicate with business managers and stakeholders, including process maps, financial data, and project updates.

• Provide a Project Management Office (PMO) function, which encompasses project planning, risk management, and documentation to ensure successful project outcomes, including taking meeting minutes and compiling progress reports, as well as organizing and scheduling meetings. Collaborate on key business challenges and explore avenues for enhancing business performance.

• Coordinate minor change initiatives and project-related activities by liaising with relevant teams to ensure timely delivery of tasks and outcomes. Maintain effective communication and foster positive relationships with internal and external stakeholders to promptly address any issues. Contribute to special programs and projects that align with the organization's values and objectives.

• Develop, enhance, and maintain efficient administrative systems to support service delivery in accordance with established policies and regulations, while conducting research and gathering data to bolster project initiatives and identify opportunities for service enhancement.

• Communicate effectively and sustain strong working relationships with internal and external stakeholders to ensure any issues are identified and resolved appropriately.

Required Skills and Experience:

• Recent experience in a similar role supporting project delivery, managing deadlines, and prioritizing workloads for oneself and others, along with providing administrative support to a distributed team.

• Experience in analyzing and diagnosing issues, implementing effective solutions, and producing quality information.

• Familiarity with writing detailed requirements documents and/or process improvement maps, as well as knowledge of project methodologies.

• Literacy and numeracy skills equivalent to GCSE Grade C or above in English and Maths are essential.

• Strong command of written and spoken English, with excellent communication, negotiation, and presentation skills.

• Good interpersonal and customer service skills, thriving in a collaborative team environment.

• Ability to extract and analyze data from computer systems, with basic report writing skills being desirable.

• Strong organizational and planning abilities, capable of working independently and exercising initiative.

• Intermediate knowledge of Microsoft 365 is essential.

Are you ready to excel in your role?
Exceptional work deserves exceptional rewards. As part of our commitment to making Sanctuary Supported Living a great workplace, we offer numerous benefits, including:

• A minimum of 25 days of paid holiday, increasing to 30 days after five years of service (plus public holidays).

• A pension scheme with employer contributions.

• Access to a variety of online discounts and rewards from major retailers.

• Health and well-being programs.

• Life insurance.

• Family-friendly policies, including flexible working opportunities.

• Tax-efficient savings through our Cycle to Work scheme.

• A wide array of learning and development opportunities.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from individuals of diverse backgrounds to support our commitment to fostering an inclusive environment for our employees and customers. We collaborate closely with the Home Office to prevent illegal working. An enhanced Disclosure and Barring Service check will be required for successful applicants, which we will cover the cost of. Sanctuary Supported Living operates under the trading names of Sanctuary Housing Association and Sanctuary Home Care Limited, both of which are exempt charities.

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