Reception Manager

5 days ago

Ewloe, Flintshire, United Kingdom Village Hotels - St Davids Full time
Be the Face of Our Village

As a Reception Manager at Village Hotels - St Davids, you'll be the first point of contact for our guests, setting the tone for an unforgettable experience. Your infectious personality and initiative to solve any problem will make you a valuable asset to our team.

Key Responsibilities:
  • Lead the reception team to deliver exceptional guest service
  • Manage the front desk operations, ensuring seamless check-ins and check-outs
  • Collaborate with other departments to provide a holistic experience for our guests
  • Motivate and engage the team to achieve high standards
What We Offer:
  • Complimentary leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of well-being and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days monthly
  • Excellent reward and recognition incentive schemes
  • Monthly well-being programme for all employees to support mental health
  • Anniversary rewards for key milestones of service
  • Holiday purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme

We're looking for someone with a passion for delivering outstanding guest service, who can motivate and engage others to achieve high standards. If you're a team player with a positive attitude, we'd love to hear from you

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