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Customer Service Representative
2 months ago
Job Title: Ecommerce Customer Service Executive
Salary: £24,000 - £26,000 (Hybrid)
Location: Marlow
Job Type: Full-time
Industry: Retail, E-commerce
Job Description:
Our client, S4 Personnel Limited, is seeking a skilled Ecommerce Customer Service Executive to join their team.
Key Responsibilities:
- Provide exceptional customer service to clients via phone, email, and online chat.
- Resolve customer complaints and issues in a timely and professional manner.
- Work closely with the sales team to ensure seamless customer experience.
- Stay up-to-date with product knowledge and company policies.
- Meet or exceed customer satisfaction targets.
Requirements:
- 1-2 years of experience in customer service, preferably in an e-commerce environment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Basic computer skills and familiarity with CRM software.
What We Offer:
- A competitive salary of £24,000 - £26,000 (Hybrid).
- A comprehensive benefits package, including health insurance and retirement plan.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
How to Apply:
Please submit your resume and a cover letter to [insert contact information].
