Supervisor - Retail Operations

2 months ago


Aylesbury, Buckinghamshire, United Kingdom Frasers Group Full time

About the Role:

We are seeking a highly motivated and experienced Supervisor to join our team at Frasers Group. As a Supervisor, you will play a key role in leading a small team in one of our instore departments, delivering a world-class customer experience, and driving store performance to its maximum potential.

Key Responsibilities:

  • Lead a team of sales associates and visual merchandisers to achieve sales and customer service goals.
  • Develop and implement visual merchandising standards that align with the Frasers Group brand.
  • Collaborate with the store management team to achieve commercial goals and brand knowledge.
  • Provide on-the-spot feedback and coaching to team members to improve performance.
  • Support the store management team in achieving results and going beyond set goals.

About You:

We are looking for a confident leader who can motivate and challenge others to deliver. You will have recent supervisory experience, a passion for retail and people, and a desire to be the best. You will also have excellent communication skills and the ability to work at all levels.

What We Offer:

  • A competitive basic salary of £28,000 per annum.
  • Monthly, quarterly, and bi-annual bonuses.
  • Commission-led bonuses across a wide range of products.
  • Free parking at the rear of the store.
  • Monthly group rewards and recognition.
  • Long service awards.
  • A wide range of development courses with national qualifications.
  • 28 days' holiday.
  • 40% instore uniform discount.
  • Discounted gym membership.
  • Group-wide 20% discount across all Frasers Group brands.


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