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Duty Manager
1 month ago
Everyman is an independent cinema brand that's redefining the way people experience cinema. We're passionate about delivering a unique and memorable experience for every guest, every time.
Job Title: Duty ManagerWe're looking for a talented Duty Manager to join our team and help us deliver exceptional customer service and a seamless experience for our guests. As a Duty Manager, you'll be the face of Everyman and responsible for ensuring that every guest has an amazing time.
Key Responsibilities:- Oversee the smooth running and operation of our venues
- Work closely with our Management Team and Team Members to deliver exceptional customer service
- Ensure that every guest has a memorable experience
- Manage and maintain a high level of customer satisfaction
- Up to £13 per hour, dependant on experience
- Unlimited complimentary cinema tickets for you and your friends
- 50% Everyman discount on all food and drink
- Wagestream membership - access to your wages when you need it
- 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity
- Financial, Legal, Family, Health and Wellbeing tools and resources
- Retail discounts with Wagestream
- Cycle to Work Scheme
- Epic staff events, team socials, and amazing incentives
- Experience in hospitality, with a focus on leadership and customer service
- Great leadership skills combined with mountains of personality
- Experience leading teams to success, motivating and coaching others
- A passion for food, customer service, hospitality, and people
- A team player who thrives working alongside others or independently
- An upbeat, hard-working, and flexible attitude
- Great business savvy, an entrepreneurial spirit, and self-drive