Housekeeping Department Lead
2 weeks ago
Dunluce Lodge, a new 5-star luxury resort in Portrush, is seeking a Housekeeping Manager to lead our housekeeping department. This critical role ensures that all guest accommodations and public areas reflect the highest standards of cleanliness and luxury.
Key Responsibilities:- Oversee the daily operations of the housekeeping department, ensuring seamless execution and exceptional guest experiences.
- Train, schedule, and supervise housekeeping staff to maintain top-quality cleanliness and presentation standards.
- Develop and implement housekeeping systems and procedures to optimize efficiency and effectiveness.
- Manage inventories of cleaning supplies and linens, adhering to budgetary constraints.
- Conduct regular inspections of rooms and public areas to enforce cleanliness and presentation standards.
- Collaborate with other departments to enhance guest satisfaction and operational efficiency.
- Proven experience as a Housekeeping Manager in a hotel or luxury resort setting.
- Strong leadership and organizational skills, with the ability to motivate and direct a team.
- Excellent attention to detail and a high standard of cleanliness, with a focus on delivering exceptional guest experiences.
- Ability to manage time effectively, meet deadlines, and prioritize tasks.
- Strong communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Leadership Role: Lead a vital department within a new luxury resort, driving growth and development.
- Impact Guest Experiences: Directly influence guest satisfaction and comfort, creating memorable experiences.
- Career Development: Opportunities for growth and professional development in a luxury hospitality environment.
- Competitive rates of pay and benefits package.
- Exclusive discounts for you, your friends, and family, including Valor team member rates at our UK hotels.
- Discounted stays for friends and family, with rooms from just 30 B&B.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences, and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at 250.
- A calendar of wellness activities, including healthy lunches, wellbeing walks, and pay day treats.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family.
- Healthcare Cash Plan options, from just 5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
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