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Financial Controller
2 months ago
We are seeking a highly skilled and experienced Credit Controller to join our team at Microlise. As a Credit Controller, you will be responsible for ensuring that invoices are paid in full and promptly, in line with our agreed Service Level Agreements (SLAs).
Key Responsibilities- Ownership of the ledger for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms
- Actively work towards reducing Aged Debt
- Adhere to the company's On-Stop procedure making sure it is strictly followed
- Work with relevant internal teams to ensure the timely resolution of outstanding queries
- Allocate receipts against customer accounts accurately on a daily basis
- Prepare and distribute monthly debtor statements
- Build and maintain strong relationships with the external customers on your ledger
- Ensure data within the Company ERP system is accurately maintained
- Previous experience within a fast-paced credit control team and/or customer complaints role
- Demonstrable experience supporting your team to reduce aged debt and outstanding queries
- Excellent communication skills and confident to challenge where necessary
- Tenacious and target-driven, with experience working to Key Performance Indicators (KPIs)
- Knowledgeable in all aspects of credit control including query management
- Excellent team player, combined with the ability to work using own initiative
- Business orientated with first-class customer service skills, both internally and externally
- High level of accuracy and attention to detail with intermediate Excel skills
- Full support and training to ensure you are well-equipped to succeed in your role
- Great Place to Work certified
- Private medical insurance with Vitality Health including rewards for members
- 25 days holiday, excluding bank holidays, increasing with service
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Free Costco membership, 20% off EE mobile and line rental, and other local discounts
